Join us —

Support Level-1

Responsibilities:

• Aid in handling general support calls and creating tickets through our internal ticketing system
• Installation of IMS Software (Remotely or On-site)
• Provide Software training to clients
• Time management and work prioritization
• Efficient troubleshooting abilities
• Effective communication skills and active listening to client’s issue
• Working knowledge of relevant operating systems, software and programming
• Multi-tasking abilities
• Flexibility to work variable/extra hours/days to meet deadlines, as required
• Generate Bills and Other Documents for IRD Approval

Skills and Requirements:

• Bachelors in relevant field.
• Should have basic accounting knowledge.
• Should have experience in support of accounting and billing software.

Salary: Negotiable

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