Support Trainee

Support Trainee

Join us

Support Trainee

Responsibilities:

  • Aid in handling general support calls and creating tickets through our internal ticketing system
  • Installation of IMS Software (Remotely or On-site)
  • Provide basic software training to clients
  • Time management and work prioritization
  • Efficient troubleshooting abilities
  • Effective communication skills and active listening to client’s issue
  • Working knowledge of relevant operating systems, software and programming
  • Multi-tasking abilities
  • Generate Bills and Other Documents for IRD Approval

Skills and Requirements:

  • Bachelors in relevant field.
  • Accounting knowledge preferred.

Salary: Negotiable

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IMS Software Pvt. Ltd.